No card asked for · nothing taken from a booking · your data exports
Base helps hair salons, barbers, nail studios and other beauty teams organise appointments around the people who can actually perform each service. Customers may request a preferred provider or any eligible staff member. Confirmation checks skills, shifts, breaks, buffers and existing reservations, while reception keeps website requests, phone bookings, walk-ins, reschedules and no-shows in one calendar.
The profile is for an independent salon, barber or mobile beauty team that publishes real services with duration, price, buffers and required skills. It supports reception, managers and practitioners who need a shared view of requests, confirmed visits and customer details. A chair or room joins the allocation only when it genuinely limits simultaneous work; the normal promise remains time with a specific or any eligible member of staff.
Each step preserves one appointment record, from the published service to completion or no-show.
Create services with duration, before and after buffers, price lines and skill requirements. Add staff skills, shifts, breaks, locations and exceptions. Add a chair or room only where that resource truly constrains the treatment instead of inventing a resource for every visit.
The customer chooses a time and may request a particular practitioner or let the salon assign any eligible one. The verified request stays visible for reception review. Staff can also enter a phone appointment or walk-in under the same service, price and policy rules.
Base resolves any-eligible selection deterministically and reserves the named staff member. It checks service skill, shift, break, exception, external block, buffers and any required chair or room. The selected provider and decision remain with the booking.
Reception can reschedule, reassign, cancel or record arrival through guarded transitions. A change releases and reallocates reservations atomically, so the old slot is not left blocked. Reminders highlight upcoming or late visits without changing a booking themselves.
Staff start and complete the visit, or record a no-show using the shared appointment flow. The calendar and customer history then reflect what happened. External payment, refund or deposit facts may be noted after they occur, but Base does not run checkout or calculate commission.
A useful opening is not simply empty time: it is a service, an eligible person and every real resource needed for the visit.
Services carry required skills and staff carry skills, shifts, breaks and exceptions. “Any available” therefore means an active person who can perform that service at that location and is clear for its duration and buffers. Reception does not need to remember qualification rules from a separate note.
A customer may call to move a visit, walk in, cancel late or fail to arrive. Base keeps those transitions on the booking and reallocates with the same rules. A walk-in is a staff-created appointment, not an invisible block that makes public availability mysteriously disappear.
The service defines duration, preparation or cleanup buffers, variant and price lines. Confirmation keeps the accepted snapshot so a later menu edit does not rewrite an earlier visit. Staff can see what was promised without claiming that Base collected a card payment.
Salon availability joins the service promise to people capable of delivering it.
A named-provider request uses only that person’s valid availability. A request for anyone qualified considers active staff whose stored skills match the service and whose schedule remains clear through all buffers. Confirmation writes the chosen assignment instead of confirming against fictional generic capacity.
A constrained room or chair can be reserved with staff in the same transaction. If either required resource conflicts, no partial confirmed appointment exists. Ordinary services where furniture does not constrain sales keep the simpler staff-only allocation.
These cases show an ordinary booking and a real refusal path.
The customer selects a colour service and time rather than a person. Base considers only staff with the matching skill, working at that location and free through the buffers. Confirmation assigns one eligible colourist and keeps the service, price and policy snapshot. Any later reassignment passes the same checks.
A time looks generally open, but the only free team member lacks the required skill or is outside their shift. Base leaves the request unassigned rather than manufacturing a confirmation. Reception can propose another time or practitioner, adjust the request with the customer, or decline it.
Reception creates the walk-in against a real service and eligible person. Its confirmed reservation immediately affects availability, so a later online request cannot take the same staff time. Rescheduling or cancellation releases the slot through a booking transition rather than deletion of a calendar block.
Base keeps operational evidence while the beauty business remains responsible for services, privacy and customers.
Service and policy versions, assignment decisions, reschedules, arrival, completion and no-show actions stay associated with the booking and staff action. Reception gets a practical history when a customer calls, without presenting the activity as a review, rating or performance promise.
Beauty appointments do not include clinical, intimate or health intake records by default. The salon owns privacy notices, retention and role access. Customer payment stays outside Base, which is not represented as POS, payroll, accounting or a regulated records product.
List real services, durations, buffers, variants, price lines and required skills. Add active staff, their skills, locations, shifts, breaks and exceptions. Decide whether customers may choose a person or any eligible provider, and identify only rooms or chairs that genuinely constrain a service. Publish reviewed service, cancellation and privacy policies, configure reception and practitioner access, and import future appointments through collision and skill validation.
A truthful profile separates what the booking calendar enforces from wider business processes.
This is not a point-of-sale, payroll or commission engine, stock and accounting package, consumer marketplace, clinical record or automated marketing system. Packages and waitlists are not promised unless the active capability supports them. Customers pay the salon outside Base; staff may record only factual external money events.
Base does not take customer card payments, settle funds, calculate commission, run payroll, value inventory or keep accounts. External payment and deposit events may be recorded manually as facts connected to the appointment.
A recurring series, package balance or waitlist requires its released capability. The page does not promise those features merely because a salon might want them. The core appointment remains useful through services, eligible staff and guarded availability.
No eligible staff member, a shift or buffer conflict, required room conflict, stale price or missing policy evidence can prevent confirmation. The request stays available for reception action; Base does not silently assign an unqualified person or overbook capacity.
Customers ask by phone, by message and in person, and every one of those answers has to be checked against a calendar somebody else is also writing in. The page answers for you, from the same availability your staff work off.
ExploreA booking is not only a time — it is a person, a room and a machine, all of which can be busy. Booking the time and discovering the rest afterwards is how a day falls apart.
ExploreThe same person books four times and is typed in four times, each time slightly differently, and by the fourth nobody can tell whether they owe money.
Explore
Book cuts and beard work by barber and chair, keep walk-ins and regulars in one queue. See the workflow and setup.
Reserve instructor and training vehicle together with lesson category, pickup point and lesson balance. See the workflow and setup.
Reserve therapist and room together with treatment length, turnover buffers, notes and no-show handling. See the workflow and setup.
No — Base does not send SMS. Notifications go by email or Telegram, and your booking page works in English, Greek and Russian, which suits a salon booking system Cyprus clients can use in their own language. Staff also get two-way Google or Microsoft calendar sync, so the salon scheduling software and each stylist's personal calendar stay in step.
Yes. A service may allow a specific practitioner or any eligible practitioner. Specific selection follows that person’s schedule; any-eligible selection considers only active staff with the required skill and clear availability.
Reception creates a staff-authored booking against the real service and assigned practitioner. Once confirmed, it blocks that staff time like any other appointment and remains in customer and operational history.
The request remains unassigned or is refused rather than falsely confirmed. Reception can offer another time, another qualified practitioner, or decline after discussing the alternatives with the customer.
Yes, when the room or chair genuinely constrains the service. Base checks and reserves all required named resources atomically, so a partial staff-only or room-only confirmation cannot be created.
No. Customer funds, checkout, payroll, commission, inventory accounting and marketplace functions remain outside this profile. The appointment may contain factual manual money events after they happen elsewhere.
Next step
Registration takes an email address. The operating model, services and resources are configured afterwards, in the console.