Platform capabilities

Booking system features that work together

Each capability supports a real part of the booking lifecycle instead of adding another disconnected screen.

Online booking page

Present bookable choices, availability and policies on a focused page connected to operations.

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Availability calendar

Bring time, date ranges and capacity into one operational view.

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Staff and resource scheduling

Connect each booking to the people and resources that make it possible.

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Customer management

Use a shared customer record across requests, bookings and follow-up.

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Rental pickup and return

Prepare the item, record what leaves and close the rental with return evidence.

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Pricing, extras and deposits

Keep the commercial structure beside the booking while money remains between business and customer.

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Documents and policies

Keep current policy versions and relevant documents visible in the booking trail.

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Notifications

Connect operational events to clear messages without exposing private booking data to analytics.

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Customer portal

Keep essential booking context available without turning the product into a marketplace.

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Analytics and exports

Use practical operational views while keeping business records portable.

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Booking system features: questions

Which features are included in the Free plan?

The booking page and widget, the availability calendar, staff and roles, customer records, email confirmations and reminders, the customer portal, two-way Google or Microsoft calendar sync, import and export, and automations. Paid plans add more staff, items and locations, email from your own address, CRM sync, AI assistants and the API.

Does Base take card payments?

No. Payment happens between you and the customer, and Base records it on the booking — including deposits — without processing the card.

Can customers manage their own booking?

Yes. The customer portal shows what they booked, its documents and messages, and lets them ask for a change or cancel, without creating an account.

Can I export my data?

Yes, at any time, to spreadsheets: bookings, customers and money records stay yours.